At the death of a person for whom Last Post Fund benefits may be a consideration it is important that contact be made with a Branch official at the last Post Fund Ontario office or Representative, by phone or in person, as soon as possible and before any arrangements are concluded with a Funeral Director
The purpose of this contact with the Last Post Fund is to provide the basic information that will permit the Branch Officer or Representative to establish eligibility. An application form (which includes a Statutory Declaration) must be completed at that time, or as soon as possible thereafter, by the next-of-kin or other responsible person. A Funeral Director must receive authorization from an official representative of the Last Post Fund in order to proceed with funeral and burial arrangements under agreed-upon terms and conditions, as set out in the Funeral Director's Declaration.
As a rule, preliminary arrangements made with a Funeral Director with a view to applying Fund monies to the cost of a more expensive funeral will not be honoured by the Last Post Fund.
However, if in extenuating circumstances (for example, lack of knowledge of the existence of the Last Post Fund) the next-of-kin or other responsible person had gone ahead with other funeral arrangements prior to making contact with the Last Post Fund, an "after-the-fact" application for assistance from the Fund may be considered, provided that eligibility for Last Post Fund services would have been established had the request been made beforehand, and provided that such application is made within one year of the date of death.